Dispatch Solutions
Dispatch is the load-bearing part of the operation. Get it right and the nearest free car takes the job in seconds, the passenger watches it approach, and the office holds its nerve through the worst hour of the night. We build dispatch around the way your firm already works rather than handing over rigid software and expecting everyone to adapt around it.
Built and run by
Real Green Bricks
What this service covers
Behind it sits dependable technology and a genuine understanding of a control room under pressure. Allocation, tracking and scheduling are carried by the system, which frees controllers to give their attention to the passenger instead of the screen. The closest suitable vehicle takes each job, waiting times come down, and nothing sits unanswered while somebody scrolls for a free car.
Dispatch runs on seeing the whole board at once. With every vehicle live in front of them, controllers can read demand, notice cover thinning in one area and move before it becomes a gap. If a driver falls behind or a job drops out, the next sensible option is offered straight away, which keeps things steady through the school run or a heaving Saturday night.
There is a compliance dividend in it too. An orderly record of jobs, pickup times and who drove what supports NTA and local authority checks and stands behind your working-hour returns. We capture it accurately as a by-product of an ordinary day, so the evidence is already there when somebody asks for it.
In this service
- Real-Time Tracking
- Automated Scheduling
- Route Optimisation
Three parts, laid to work as one.
Real-Time Tracking
One board shows where every vehicle is at that moment, so allocation decisions are quicker and better informed.
Automated Scheduling
Advance bookings and account work sit in the queue and release at exactly the right time, taking the diary-watching off your team.
Route Optimisation
Routes are worked out to strip out wasted mileage and time on the road, getting drivers to passengers sooner and keeping fuel costs down.
Laid course by course.
We keep onboarding low-risk and put nothing in place until the ground under it is understood. Most operators go live without changing the way their team already works day to day.
- 01
We survey the ground
We start by learning how your firm actually runs: the systems you already pay for, who does what in the office, and where the week gets heavy. Nothing is proposed until we understand what is already holding your operation up.
- 02
We set it level
We connect to the tools you run today and configure the service around your processes, then test quietly alongside your live operation. Your controllers keep working the way they always have while we get it square.
- 03
We keep it load-bearing
Once you are live we look after it and review it with you regularly, adjusting as the fleet grows, new areas come on and demand shifts through the week. It is meant to carry weight for years, not just launch well.
See dispatch solutions working in your operation.
Send us a short note about how your firm runs today and we will come back with a straight answer on what this would look like for you. No obligation, no sales script.
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